Terms & Conditions

1. About these terms

These Terms & Conditions explain how Business Energy Plus Ltd works when you contact us or use this website.

They apply to:

– Use of this website

– Initial enquiries

– Introductions to suppliers or partners

– Support provided as part of energy‑related services

By using this website or submitting an enquiry, you agree to these terms.

2. Who we are

Business Energy Plus Ltd provides support with business energy‑related matters, including energy supply options, renewals, and introductions to related services.

We do not operate as an energy supplier.

3. Our role

Our role is to:

– Review energy‑related information you choose to share

– Compare available commercial options where appropriate

– Introduce you to suppliers or trusted third‑party partners

– Coordinate and support discussions as needed

We do not guarantee outcomes, pricing, savings, availability, or acceptance by any supplier.

Final decisions, contracts, and obligations are always between you and the relevant supplier or provider.

4. Quotes, pricing and outcomes

Any information shared with you is:

– Indicative only

– Based on data available at the time

– Subject to supplier checks, credit approval, and market movement

We are not responsible for:

– Supplier decisions

– Contract terms offered by third parties

– Changes to pricing after initial discussions

5. Third‑party services

Some services may involve third‑party providers.

Where this happens:

– You will contract directly with the supplier or partner

– Their own terms and conditions will apply

– Business Energy Plus Ltd is not responsible for delivery of those services

6. Commission and payment

Business Energy Plus Ltd may receive commission from energy suppliers or third‑party partners where an introduction results in a contract being agreed.

This commission is typically paid by the supplier or partner and does not usually involve a separate charge to you.

Where payment or fees would apply directly to you, this would be explained and agreed in advance, in writing.

You are entitled to ask for further information about how we are paid at any stage.

7. Your information

How we collect and use personal or business data is explained in our Privacy Policy.

By submitting information, you confirm that:

– You have the right to share it

– It is accurate to the best of your knowledge

8. Website use

This website is provided for general business information only.

You agree not to:

– Misuse the site

– Attempt unauthorised access

– Rely on the website as formal or financial advice

We may update or change the website at any time without notice.

9. Limitation of liability

To the extent permitted by law:

– We are not liable for indirect or consequential loss

– We are not responsible for supplier actions, omissions, or contract performance

– Nothing in these terms limits liability where doing so would be unlawful

10. Governing law

These terms are governed by the laws of England and Wales.

Any disputes will be subject to the jurisdiction of the courts of England and Wales.

11. Contact and complaints

Questions about these Terms & Conditions can be raised through the contact form on this website.

Complaints

Business Energy Plus Ltd handles complaints about our own service, including enquiries, support and introductions. If your concern relates to the work carried out by a broker or supplier — such as pricing, switching, contract terms or customer service — we will guide you to the correct contact point for that organisation so your issue can be reviewed by the appropriate team.